Privacy Policy

1. Protection of personal data. In compliance with Law VE 679/Law 3/2018 LOPDGDD on the Protection of Personal Data, TANAGUA EXPLOTACIONES TURISTICAS, SL, hereinafter Portonovo Apartments, communicates to the users of the Website https://www.portonovograncanaria.es That the data provided through our website through the corresponding forms and e-mails received, and which are considered personal data, will be incorporated into our files, in order to manage the requested service, answer to Your request and / or process your request. If you send us your curriculum, we will inform you that the information provided will be included in the files of Apartamentos Portonovo in order to be part of our employment exchange. These files are registered in the Spanish Data Protection Agency in accordance with current legislation and development regulations. The users guarantee and respond, in any case, the truthfulness, accuracy, validity, authenticity, pertinence and non-excessiveness of the Personal Data provided, and undertake to keep them duly updated. In those cases where, in order to make a request, it is necessary to complete a form and click on the submit button, the completion of the request will necessarily imply that it has been informed and has expressly granted its consent to the content of the clause attached to said form Or acceptance of the privacy policy.

2. Data provided by third parties. In the event that the request includes personal data, by persons not holding them, the user must, prior to their inclusion, inform such persons of the ends contained in the previous paragraphs. Apartamentos Portonovo disclaims any liability for non-compliance with this requirement.

3. Data of minors. It is not authorized to provide data of persons under fourteen years of age through this Website. Apartamentos Portonovo disclaims any liability for non-compliance with this requirement.

4. Commercial communications by electronic means. The communications that are made by electronic mail or by any other electronic means, will be the necessary ones to manage your request. However, they shall be those that have been expressly consented to or authorized by the addressees in accordance with Law 34/2002, of July 11, on Information Society and Electronic Commerce Services, except as provided in article 21.2 of This same Law, in the wording given by the First Final Provision of the new General Telecommunications Law.

5. Social Networks. As a fan, follower or analog of our company on the slopes of different social networks, in the context of this treatment you must take into account that Apartamentos Portonovo can only consult or derive your data in a restricted way having a specific profile. Any rectification of your data or restriction of information or publications must be done through the configuration of your profile or user in the social network itself. By default:

The treatment of your personal data in the environment of said social network and in accordance with its Privacy policies; Apartamentos Portonovo access to the data contained in your profile or biography (depending on the configuration you have of your privacy in each network) these will be more or less broad; To that the news published on our events, or our comments can appear in your wall or biography; To receive communications about our products / events. If you want to stop following us, just click on the "Stop being a fan" or "stop following" option.

6. Security measures. The person responsible for the file has adopted the security levels of protection of the Personal Data legally required, and has installed all means and technical measures available according to the state of the technology to avoid loss, misuse, alteration, unauthorized access and Theft of the Personal Data provided.

7. Duty of secrecy. The user has the confidentiality and the duty of secrecy of all those who treat the data in the name and on account of it. Notwithstanding the foregoing, the user is aware of the possibility that the security of communications over the network is not invulnerable.

8. Rights of those affected. The user may exercise ARCO rights of access, rectification, cancellation and opposition of personal data according to the provisions of the Organic Law of Protection of Personal Data (L.O. 15/1999) and the DR. 1720/2007, directing a brief, attaching a copy of his ID or Passport, to the following address: Juan Diaz Rodriguez Street, 29 - CP 35140. Puerto Rico. Gran Canaria, Spain.

9. Reservations, payment, cancellations (only upon arrival) and return. All bookings processed from the website will be paid once the booking process is completed, redirecting to a secure credit card payment page. All bookings in case of cancellation before arrival will incur the appropriate charges (depending on the type of rate you choose). The 50% prepaid rate is non-refundable and therefore non-refundable. In other cases, all refunds that may be necessary will be made after verifying the details of your cancellation, and provided that the reservation has not incurred any expenses.